Admin & Sender FAQs

Common questions and helpful tips for anyone sending gifts or managing team recognition.

• Ensuring Accurate Gift Deliveries
• Credit Redemption Is Standard for All Orders
• Credit Distribution for International Recipients
• Uploading Logos for Your Branded Experience
• Understanding Our Privacy Policy: Your Data, Our Priority
• Transferring a Business Account to a Team Member
• What to Do If Your Credit Card Is Declined
• Updating Your Branded Experience During an Open Order
• Using Different Branding for Different Orders
• Adding a New Credit Card
• Accessing Your Receipts
• When a Recipient Doesn’t Choose a Gift in Time
• When a Gift Can’t Be Delivered