If you or someone on your team is having trouble seeing their message on a shared eCard, it might be due to one common step getting missed:
Each collaborator must click the “Add Tile” button after typing their note.
If this step is skipped, the message won’t be saved or included in the final eCard.
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You can be confident your message is sent when it's shown as follows:
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🔁 Confirming Your Message Was Saved
After clicking "Add", your message should appear below the text box with your name attached. If you don’t see it there, try adding it again.
🖥️ Works Best on Desktop
While mobile is supported, we recommend using a desktop browser for the smoothest experience when collaborating on eCards.
🧠 Pro Tip
If you’re coordinating a large group eCard, send a quick reminder asking teammates to check the card and confirm their message is visible!