Credit Redemption Is Standard for All Orders
Why all recipients receive a credit if they miss their gift window.
Overview
To ensure a consistent and positive experience, our platform automatically issues a credit to recipients who do not complete their gift selection within the allotted time frame. This ensures no one misses out on the opportunity to be recognized—even if they don’t respond right away.
Why Opting Out Isn’t Available
At this time, there is no option to opt out of automatic credit issuance. This policy:
- Maintains fairness for all recipients
- Supports a seamless and thoughtful experience
- Allows recipients flexibility in redeeming their gift later
Questions?
If you have additional questions or would like support customizing your gift campaigns, our Support Team is happy to help