FAQs

Get to know your Admin Account!

• How do I set up my Membership?

Branded Recipient Experience

• Can I change my Branded Recipient Experience while my order is open?
• Can I use different branding for different orders?

Recognition DNA

• Taking the Assessment
• Inviting Others to RecognitionDNA
• Comparing RecognitionDNA Results
• Recognize your Team

Billing

• Adding a new Credit Card
• Where can I find my receipts?

Care Cards

• Sending a CareCard

Contacts

• How do I create a new contact?
• How do I add multiple contacts/addresses at a time?

Milestones Campaigns

• Setting up your Milestones Campaign - Birthdays
• Setting up your Milestones Campaign - Anniversaries
• Can I create more than one Birthday/Anniversary Campaign?
• Setting up your Milestones Campaign - Tiered Anniversaries
• What are my options for celebrating employee birthdays and anniversaries (aka - Milestones)?