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Getting Started: How to Use the Platform to Send Recognition
Start here to explore how recognition works on our platform.
Welcome! 🎉
This guide will walk you through how to send recognition and navigate key features your team will use most.
Whether you're celebrating a birthday, acknowledging great work, or sending a meaningful thank-you, this platform makes it easy to deliver thoughtful recognition—at scale or one-to-one.
What You Can Do on This Platform
| Feature | What it helps with |
|---|---|
| Send Recognition | Choose curated gifts, digital gift cards, or eCards for any moment |
| Care Profiles | Understand preferences and how teammates feel most appreciated |
| Contacts & Groups | Organize recipients and manage lists in one place |
| Order Dashboard | Track statuses, deliveries, and recipient feedback |
| Gratitude & Sentiment | View real thank-you notes and impact insights |
Recommended First Steps
Check these off to get the most out of your experience:
| Task | Why it matters |
|---|---|
| Complete your Care Profile | Helps your team recognize you in ways that feel personal |
| Invite teammates / upload contacts | Makes it easy to send recognition when you need to |
| Send your first recognition | It takes less than 2 minutes! 🎉 |
Who is this guide for?
Team members, managers, admins, and program owners using the platform to send or manage recognition. Works for single gifts or company-wide programs.
Troubleshooting & Next Steps
Can I send to multiple recipients at once?
Yes — add names and emails to our roster template and upload to your contacts
Where do I check the status of gifts?
Go to Dashboard → View Orders.