Out of Stock & Replacement Options During Holiday Season

Overview

With increased holiday order volume, some items may become unavailable with little notice. When an item goes out of stock, we work quickly to provide a replacement option so your gift is still delivered on time.

How We Handle Out-of-Stock Items

If a selected gift becomes unavailable after you or your recipient has chosen it:

1. We’ll notify the recipient or sender via email.
2. We’ll share comparable replacement options.
3. Once a selection is made, the replacement will ship immediately.

Replacement Selection Time

Please respond within 48 hours for the best chance of holiday delivery.

If No Selection Is Made

If we don’t hear back, we may:

• Follow up to ensure you received our original email

• Assume you'd like to wait for the item to come back in stock

Why Items May Become Out of Stock

• Unexpected high volume
• Extreme weather delaying inbound shipments
• Vendor shortages
• Seasonal product limitations

 If you have additional questions please contact our support team!