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Navigating Your Dashboard

Get to know the core areas of your dashboard and where to find everything you need to manage recognition.

Your dashboard is the central hub of your platform experience. It’s where you can view recent activity, send gifts, manage recipients, and track program impact—all in one place.

This guide will walk you through each section and help you understand what lives where.

🖥️ Main Dashboard Overview

When you first log in, you'll land on the Dashboard tab. Here you’ll see:

  • Recent activity – a snapshot of your most recent gifts sent, received, or scheduled

  • Quick actions – shortcuts to send a gift, upload contacts, or create a group

  • Upcoming milestones – view upcoming birthdays, anniversaries, or scheduled sends (if enabled)

📁 Contacts Tab

This is where you manage your recipients and team members.

Use this tab to:

  • Upload new recipients (via CSV or manual entry)

  • Organize recipients into groups

  • View Care Profiles and Wishlists

  • Edit contact info or gift preferences

📦 Orders Tab

Track every gift you’ve sent.

Here you can:

  • View sent, scheduled, or in-progress orders

  • Filter by date, status, campaign, or group

  • Resend gift links or download order history

  • Click into each order for full details (gift type, recipient info, delivery status)

💌 Gratitude Tab

Here you’ll find real-time feedback from recipients, including:

  • Thank-you notes

  • Gift ratings or sentiment (if enabled

✉️ eCards Tab

Send quick, personal messages with or without a gift.
You can:

  • Browse card designs

  • Add a personal message

  • Send instantly or schedule for later

👤 Profile & Account Settings

Access your profile via the dropdown in the top right.

Here you can:

  • Update your name, email, or password

  • Manage notification preferences

  • Switch between teams (if applicable)

🧠 Pro Tips

  • Use filters in Orders and Gratitude tabs to find data quickly

  • Encourage recipients to complete their Care Profile—you’ll see this reflected under Contacts

  • Schedule gifts in advance to automate milestone recognition from your dashboard

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