How to Send a Gift
A step-by-step guide to sending thoughtful recognition through the platform.
Whether you’re recognizing a work anniversary, welcoming a new hire, or simply saying thank you, sending a gift is simple and streamlined. This guide walks you through how to send a gift to one person or many—all from your dashboard.
✨ What types of gifts can you send?
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Recipient Choice Gifts – let recipients select from a curated collection
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Digital Gift Cards – send instant rewards directly to their inbox
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Physical Gifts – choose something specific to ship
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eCards – add a personal message with or without a gift
🛠 Step-by-Step: How to Send a Gift
✅ Option 1: Send a gift to one recipient
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Go to the Dashboard and click Send a Gift
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Select Individual Gift
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Choose the gift collection or specific item you’d like to send
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Enter your recipient’s name and email
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Add a personal message (optional)
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Review the gift details and click Send
✅ Option 2: Send a gift to a group
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Navigate to the Dashboard or Contacts tab
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Click Send to a Group
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Upload or select your recipient list
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Choose your gift type and collection
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Customize your message or use a template
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Review and confirm your order
📅 Can I schedule a gift for later?
Yes! You can choose to send now or schedule for a future date during the final step. This is great for birthdays, holidays, or onboarding gifts.
🎯 Pro Tips
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Use Contact Groups to organize recurring campaigns (like birthdays or anniversaries)
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Encourage recipients to complete their Care Profiles to personalize future gifts
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Track sent gifts under the Orders tab and view delivery or claim status