Adding a Credit Card When Redeeming a Credit
Why a payment method is required—even when using a credit.
Overview
In some cases, when you're redeeming a credit, our system may prompt you to add a valid credit card at checkout. This step ensures that your order can be processed without delays—especially if changes or updates are made after the order is submitted.
Why a Credit Card Is Required
Certain orders allow for post-purchase modifications, such as:
- Adjusting the number of recipients
- Updating delivery addresses
- Changes to gift selections that may impact shipping or taxes
These changes can occasionally lead to minor differences in total cost, which your credit card covers only if necessary.
💡 Important Billing Note
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Your card will not be charged if your order total remains within your available credit (including tax and shipping).
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The card is used only to cover any additional amount beyond the credit balance.
Need Help?
If you have any concerns about adding a credit card or understanding charges, please reach out to our Support Team