How do I cancel a subscription?

You can cancel a subscription at any time. Please keep in mind that, if there is a currently open order associated with that subscription that order will not be canceled.

To cancel your subscription go to:

1. "Orders"

2. Find the Order with "Subscription ID" under it vs. "Order ID"

3. Select the three dots to the right

4. Click "view/edit subscription"

5. Select the "billing" section

6. Scroll down and select select "click here" next to cancel

7. click "confirm cancellation"

 

Have more questions? Contact our care team at care@caroo.com!