Changing a Gift Selection After Confirmation
Why confirmed gifts can’t be edited and what to do if something went wrong.
Once you confirm your gift selection, it cannot be changed or cancelled. Our system immediately forwards your choice to the fulfillment vendor, so processing begins right away.
Why gift selections are final
To get your gift to you as fast as possible, we send confirmed selections directly to our fulfillment partners for packaging and delivery the moment your order is placed. This means we're unable to modify orders once they've been submitted.
What if I made a mistake?
If something went wrong with your order — such as a misclick or a technical error — contact our Support team as soon as possible. Include your order details and a description of the issue so we can investigate quickly. While we can't guarantee changes, our team will do their best to help.
Contact Support: Submit a support request